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Supply Chain Glossary - C

Supply Chain Glossary - C

CRM

Abbreviation for customer relationship management and customer relations management.

The concept of packing products on the incoming shipments so they can be easily sorted at intermediate warehouses or for outgoing shipments based on final destination. The items are carried from the incoming vehicle docking point to the outgoing vehicle docking point without being stored in inventory at the warehouse. Cross-docking reduces inventory investment and storage space requirements. Syn: direct loading.


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